There is a significant move amongst companies to move from IT disaster Recovery to a more Enterprise wide Business Continuity Planning (BCP). FDR works jointly with various consulting companies to help customers ascertain which processes require workplace recovery services. This methodology also helps in the recovery processes and helps customers jointly evaluate their disaster recovery strategy.
FDR emphasises that customers should have an over arching BCP strategy in place which will enable them to make informed decisions of a break-down of processes along with the recovery time objective of each process and have a solution to each one of them. FDR services offer a solution which would fit into the overall strategy of any organisation. FDR can also assist companies who do not have a Business Continuity Plan to help construct one and help in managing and testing the plan.
Spread across 25,000 sq. ft of space in central Pune, our facilities are fully equipped for shared, dedicated and active work area, along with offering special incubation set-up. FDR also provides ongoing operations for customers looking for an incubation period of its services.
We provide our customers with:
- State of the art call centre / back office facilities
- Provide additional power back-up and have dual connections with both Telecom and Power companies in two different areas of the building
- Excellent communication and technology set-up
- Full security and access control
- A secure work space becoming dedicated to you upon invocation
- State of the art server rooms with full redundancy
- 24x7 support all year round
- Provide telecom connectivity with various international telecom gateway
- Modern, environmentally controlled hardened facilities
- A full range of diverse and scalable communication offerings
- Workstations which come equipped with access to a full-functioning phone switch with full call centre capabilities, voice recording, local loop connectivity, computers, and networking capabilities
- Ongoing customer support including, but not limited to, technical support during tests and disasters, migration planning, and a flexible test program.
Our recovery workstations can be tailored to meet all computing and voice requirements. We provide our customers with a fully mirrored site which can be operational within 4 – 24 hours of invocation. The personal attention, disaster recovery expertise, and professional assistance that always accompany alternate site subscriptions are a top priority to us.